Financial & Insurance Summit

Jeanine der Swardt-Breeds

Jeanine der Swardt-Breeds

Area Manager, Masthead

3:40 pm - 4:25 pm

Treating Customers Fairly (TCF)

Treating Customers Fairly in Automotive Finance: Moving from Compliance to Customer Trust
- Customer outcomes
- Product suitability
- Transparency in F&I products
- Fair value for consumers