Financial & Insurance Summit

Zanele Mswela

Zanele Mswela

Account Executive: Risk Financing and Cell Captive Management, Maksure Risk Solutions

3:40 pm - 4:25 pm

Treating Customers Fairly (TCF)

Treating Customers Fairly in Automotive Finance: Moving from Compliance to Customer Trust
- Customer outcomes
- Product suitability
- Transparency in F&I products
- Fair value for consumers